Refund policy

Measure your pet's neck before purchasing an accessory.

Our sizing guide can be found in the website's header & footer.

Exchanges for pet accessories are dealt with in a case by case basis.

We do not offer any returns on our products.

Any exchange or refund will be in the form of a digital gift card.
All online and in person/event sales are final.
In the unlikely case of a damaged item or if you received the wrong item, please email us at info@malunepets.com within 7 days of delivery to fix the problem.
Items must be unworn and unused preferably in its original packaging.